SOFTWARE DESIGN

Description

Software Design was founded in 1988 with the aim of proposing a qualified partner to the Transportation Industry in the field of Information Technology, balancing the advantages of innovative technologies with business objectives. Software Design is a company 100% owned by SITA company, the leading IT provider to the air transport industry.

The excellence and experience gained in the Airport Industry field allow us to have a role of business integration partner for airport managers, handling agents and airlines in all the most critical operating areas: software solutions, system integration, outsourcing, consulting, training, assistance, technical support, business continuity.

Passenger experience, operations efficiency, healthy and quality levels of services and more in general the digital transformation of airports, represent mandatory challenges for any sized airports where Software Design experts and solutions can help.

Software Design has created unique and innovative solutions to provide ubiquity of access to information and aimed at achieving a total airport management approach.

Our numbers

30+
YEARS OF EXPERIENCE IN AIRFIELD
16+
AIRPORTS SERVED WORLDWIDE
15
AIRFIELD GROUND CONTROL SYSTEMS INSTALLED
14
SALES AND TECHNICAL SUPPORT CENTERS

Products & Services

AOSnice features the most advanced technologies bringing all the related benefits to its users, hiding the related complexities by means of proprietary middleware: Internet paradigm, Secure protocols, Pervasive computing (handheld terminals, mobile offices, wearable devices, mobile phones, PDA, etc.), Voice and Data integration, Wireless networking (WIFI, GPRS, etc.), Multilanguage Automatic Speech Recognition and Text To Speech, People Counting, Application Service Providing, Next One. All these technologies have been adopted to be agnostic versus telecommunication channels, languages, hw devices and local infrastructure.

The most important solutions area can be grouped in three application clusters :

  • Airport Operations

Airport Operation Database : Kernel, Foundation Modules, Service Bus

Multichannel Information Services : Flight Information Display, Public Address, Notes Manager, Advertising Management, Energy Manager, DU Manager

 Collaborative Flight Management : Flight Management, SkySlots, Airport Collaborative Decision Making, Resource Monitors, Ramp Monitor, APOC light dashboards

Community App

Safety&Security – Access Control, Video-surveillance, Anti-intrusion and Perimeter control, Security Supervisor

 Airport Facilities Planning & Management

 Mobile Resources Planning & Management

AirportFlow

  • Non-Aeronautical Business

eCommerce

Fidelity programs & CRM connectors

Proximity Marketing

Advanced passenger info: Infopoint, Videoconcierge, Chatbot, Passenger Mobile Assistant

Local Service Exploitation : Parking Discount Engine, FastTrack&VipLounge

Reselling Cash Machine

  • Administration & Finance

Airport Billing

Administration & Finance

For each cluster Business Intelligence & Monitoring DashBoards are available.

Main Markets

Currently Software Design is mainly closed to the Italian Market. Some We have had some experience have been done with UK airports supporting World Duty Free in the product reselling field. Together with SITA, a commercial proposal named Agile has been conceived to resell Software Design solutions to European regional airports.

Certifications

Software Design has implemented a governance process that uses a valid methodological support to manage all the activities of analysis, development, delivery and monitoring of its products, rationalizing the company’s organizational model and obtaining the following certifications:

  • Kiwa Certified – UNI EN ISO 09001-2015
  •  MCAfee Security Alliance SMB Specialized
  • (OPN) Oracle Partner Network Member
  • Zebra – Motorola Solutions – Silver Channel Partner
  • Vmware partner – Professional Cloud Provider
References

Top 10 Airports served by the company

  • Napoli International Airport

  • Palermo International Airport

  • Milano Malpensa International Airport

  • Milano Linate International Airport

  • Pisa International Airport

  • Torino International Airport

  • Firenze International Airport

  • Bologna International Airport

  • Bari International Airport

  • Alghero International Airport

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