Software Design was founded in 1988 with the aim of proposing a qualified partner to the Transportation Industry in the field of Information Technology, balancing the advantages of innovative technologies with business objectives. Software Design is a company 100% owned by SITA company, the leading IT provider to the air transport industry.
The excellence and experience gained in the Airport Industry field allow us to have a role of business integration partner for airport managers, handling agents and airlines in all the most critical operating areas: software solutions, system integration, outsourcing, consulting, training, assistance, technical support, business continuity.
Passenger experience, operations efficiency, healthy and quality levels of services and more in general the digital transformation of airports, represent mandatory challenges for any sized airports where Software Design experts and solutions can help.
Software Design has created unique and innovative solutions to provide ubiquity of access to information and aimed at achieving a total airport management approach.
Products & Services
AOSnice features the most advanced technologies bringing all the related benefits to its users, hiding the related complexities by means of proprietary middleware: Internet paradigm, Secure protocols, Pervasive computing (handheld terminals, mobile offices, wearable devices, mobile phones, PDA, etc.), Voice and Data integration, Wireless networking (WIFI, GPRS, etc.), Multilanguage Automatic Speech Recognition and Text To Speech, People Counting, Application Service Providing, Next One. All these technologies have been adopted to be agnostic versus telecommunication channels, languages, hw devices and local infrastructure.
The most important solutions area can be grouped in three application clusters :
- Airport Operations
Airport Operation Database : Kernel, Foundation Modules, Service Bus
Multichannel Information Services : Flight Information Display, Public Address, Notes Manager, Advertising Management, Energy Manager, DU Manager
Collaborative Flight Management : Flight Management, SkySlots, Airport Collaborative Decision Making, Resource Monitors, Ramp Monitor, APOC light dashboards
Safety&Security – Access Control, Video-surveillance, Anti-intrusion and Perimeter control, Security Supervisor
Airport Facilities Planning & Management
Mobile Resources Planning & Management
- Non-Aeronautical Business
Fidelity programs & CRM connectors
Advanced passenger info: Infopoint, Videoconcierge, Chatbot, Passenger Mobile Assistant
Local Service Exploitation : Parking Discount Engine, FastTrack&VipLounge
Reselling Cash Machine
- Administration & Finance
Administration & Finance
For each cluster Business Intelligence & Monitoring DashBoards are available.
Currently Software Design is mainly closed to the Italian Market. Experience in the European market has been gained working with some airports and airlines.
Together with SITA, a new disruptive commercial proposal has been conceived to integrate the best of available portfolios to reach any sized airport with a never seen solutions richness.
Software Design business approach leveraging on certifications of processes:
- ISO 09001:2015 Quality management certificate
- ISO 27001:2013 Information security certificate
- ISO 14001:2015 Environment management certificate
Top 10 Airports served by the company
Napoli International Airport
Palermo International Airport
Milano Malpensa International Airport
Milano Linate International Airport
Pisa International Airport
Torino International Airport
Firenze International Airport
Bologna International Airport
Bari International Airport
Alghero International Airport